Simple plans that grow with you.

Start with Starter if your main goal is more reviews and better customer feedback. Choose Growth to also bring past customers back with reactivation messages, promotions and follow-ups, to send birthday and anniversary messages, to save unhappy customers with Customer Rescue, and to ask happy customers for referrals. Choose Pro to have the agent book appointments straight into your calendar, and to add referral campaigns, advanced campaigns and automation, and the largest monthly allowance.

Yes. Every plan starts with a 14-day free trial that includes 100 credits, about 40 conversations, so you can see the agent talk with real customers. A card is required to start. If you don't cancel before the trial ends, your plan begins on day 15 with its full monthly allowance. If you use all 100 credits early, you can start your plan right away or wait for the trial to end. The trial works with your own WhatsApp number or your Twilio text number; renting a number through us starts with your paid plan.

No. Setup is included on every plan. We help you connect your WhatsApp, text and email channels, bring in your customer list, and set up your AI agent with your services, hours and brand voice.

No. Plans are month-to-month, and you can cancel anytime from your account or by contacting us. Your plan stays active until the end of the billing period you have already paid for, and it won't renew after that. We don't offer refunds, including for partial months, unused credits or the rest of an annual plan.

Each plan includes a monthly credit allowance: 400 credits on Starter (about 170 conversations), 900 on Growth (about 420) and 1,750 on Pro (about 850). Credits are used when the AI replies, labels a conversation or, on Pro, checks availability and books an appointment, and a typical conversation uses about 2. Sending campaigns uses no credits; replies to them do. Your customer list itself is unlimited.

Automatic top-ups keep the AI answering your customers. They're on by default: when your balance drops below 50 credits, we add 300 credits (about 150 conversations) for $45, charged to your card on file. That is 15 cents a credit, about 30 cents per extra conversation. You can turn automatic top-ups off at any time. If they're off and your credits run out, AI replies and campaigns pause until you add credits or move to a larger plan.

Your plan's monthly credits reset at the start of each billing period. Credits from top-ups never expire and are used after your monthly credits run out.

No. You can connect your business's existing WhatsApp number at no extra charge, or rent a new number through ReachCloser for 50 credits a month, taken from your plan's credits.

WhatsApp and text message fees are charged by the messaging providers, not by ReachCloser. With your own WhatsApp number, Meta bills its message fees to your WhatsApp Business account; with a number rented through us, those fees are taken from your credits. Text messages are sent through your own Twilio account, which bills you directly.

Each location has its own plan, so each one gets its own AI agent, credit allowance, WhatsApp number, customer list and daily summary. Locations can be on different plans, for example Growth for your busiest shop and Starter for a smaller one. Pricing is the same per location, with no multi-location discount.

Pay annually and you get one month free: 12 months for the price of 11. Starter is $1,419/yr instead of $1,548, Growth is $2,849/yr instead of $3,108, and Pro is $4,939/yr instead of $5,388.

Yes. Many businesses start with Starter to build their reviews, then move up to Growth or Pro as they add repeat revenue and referrals.